| Application Maintenance
NKT provides end-to-end solutions for maintaining a complete portfolio
of applications. Our clear and comprehensive Application Maintenance methodology
focuses on smoothly transitioning client maintenance activities to seasoned
professionals and providing 24 x 7 support based on well-defined SLAs.
NKT provides maintenance and support services including resources to help
clients maintain their applications by delivering enhancements and bug
fixes and production support directly, from Level 1 (Help Desk) through
Level 4 (Technical Support).
Our Development and Maintenance service offerings cover the entire software development life cycle (SDLC), from business case analysis to warranty support of the application.
CASE STUDY
Success story: The Right Card
Challenge
A leading financial services company wanted to optimize its credit card transaction routing to
processing centers.
NKT Solution
NKT architected and developed an optimization application that would allow
users to dynamically change parameters and baseline data and develop an
optimized solution. The optimization model was developed using mixed integer
programming techniques. An intuitive and easy-to-use interface was developed,
and reporting capability was integrated to allow users to generate analysis
and reports on the model.
Benefits to Client
- Significant reduction in operational costs
- ROI achieved in less than a year
- Fast development and implementation
- Easy- to-use interface with minimal training cost
- Innovative architecture and design allowed the solution to work on a local node or on a server
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